Since its launch on June 1, 2024, Project DEEP (Delivering Excellence in Employability Practice) has steadily progressed as a groundbreaking collaboration between the IEP and Serco. Now six months in, this two-year initiative continues to deliver on its mission to elevate employability practices across the sector, ensuring tangible improvements in outcomes for both participants and practitioners.
Key Developments and Insights
Advancing Delivery Excellence
The structured approach of Project DEEP is actively embedding good practice to enhance outcomes within the Restart scheme. Participants are already benefiting from a reimagined customer journey, underpinned by innovative tools such as AI for personalised support and actionable insights.
Leadership and Expertise
Led by Matt Ambrose FIEP, who brings over 17 years of experience in employability and performance improvement, the project has created a structured test-and-learn environment. This is driving actionable insights and informing the adoption of future innovations.
Building Workforce Capability
Project DEEP is fostering a culture of growth for employability practitioners, providing tailored developmental programs that link career progression to enhanced pay scales. These efforts are building a more motivated and skilled workforce, ultimately driving better participant outcomes.
Global Learning, Local Impact
The project is leveraging international best practices from countries including Canada, Australia and Estonia, refining its approach to ensure employability services remain cutting-edge and responsive to evolving needs.
Looking Ahead
As Project DEEP transitions into its next phase, key focus areas include:
- Enhancing Employer Engagement: Developing integrated strategies to foster seamless collaboration across multiple stakeholders and maximise job placement opportunities.
- Expanding Knowledge Sharing: Using targeted communication and stakeholder briefings to solidify Serco and IEP’s positions as leaders in employability excellence.
- Preparing Impact Reports: Sharing early successes and learnings with commissioners, partners, and the wider sector to inspire further innovation.
- Driving Innovation: Broadening the use of advanced tools, such as AI, to improve service delivery and participant experiences.
Shaping the Future of Employability
By prioritising excellence in practice, innovation, and collaboration, Project DEEP is redefining employability. Six months in, the project is well-positioned to deliver sustainable solutions.
This is just the beginning. Stay tuned for more updates in the Future Forecast as Project DEEP continues to thrive, pushing boundaries and shaping the future of employability excellence.
