IEP Yearbook 2023

The employability sector is a great place to work, and we’re pleased to bring these inspirational stories to our members and the wider sector to shout about the great work employability professionals do day in and day out. This collection of inspiring stories charts employability professionals’ remarkable achievements and learning journeys since the inception of the IEP in 2012.

Here is an inspiring Yearbook entry from…

Pam Rayment AIEP, Employment & Development Co-ordinator at Salvation Army

What were you doing 12 years ago?

I was working for a construction company as the Customer Service Team Leader in Birmingham. I was at the forefront of dealing with enquiries from the customers whose properties we were working in, resolving issues and also doing good news case studies. I was also part of the tendering interview team and would go out to different interviews with a team.

What are you doing now?

Now I am working across Birmingham as an Employment Development Co-ordinator supporting clients with a range of different kinds of support from employability support such as CV writing and applications, to helping people with PIP forms. It is a varied and rewarding role.

What have you learned along the way?

I have learned that learning never ends; every day I learn something new about people and what I can add to my delivery of the service we provide. Doing the IEP course was invaluable to me. The support and guidance were amazing, and I definitely have grown in knowledge for doing it.